Hey again! 

We've been super busy over the last few weeks, and we're excited to share a pretty cool update! 🎉

We've released a new Action Step ⚡️ that will allow you to seamlessly transfer prospects and leads to an entirely new Sequence or End any active sequence instantly.

We've already heard of some pretty unique ideas from our amazing customers. But our initial inspiration for this feature was to simply enable a seamless transfer at the end of a Sequence, if a prospect hasn't replied or engaged. 

This would help ensure no prospect ever slips through the cracks, even when they reach the end of a Sequence.

🚀 Stay tuned for more big news coming soon! 

Hello Leadfwd Community!

We’re pleased to announce that the following features and enhancements are now available for our list import functionality for CSV files.

• NEW Segments are now auto-created for every unique CSV file that's imported for new lists or existing lists (updating). This makes maintaining a single master list much easier, but easily targeting individual list updates (as segments).
• IMPROVEMENTS Changelog for lists now includes the duplicate count that were discovered during your list import or update.
• IMPROVEMENTS Platform log now includes CSV import processes and their outcomes. Replicating the legacy email alert with your input processing report details, inside the Platform log.
• IMPROVEMENTS Lead Source attributed to CSV files where a contact originated. Updated views include the Lead Source Analytics view, Timeline view and List view.

We have also fixed some identified bugs:

• FIX Fixed and separated the List Changelog queries for Missing, Invalid and Duplicates by creating separate columns.
• FIX Fixed incorrect assignment of the account owner for every list update or import. It's now accurately represented by the logged in user that executed the list update/import.

We have fixed some defective functions in the app within this hotfix release;

• FIX Sequences: open tracking would infer opens of email steps even when the open tracking was disabled, simply based on clicking on links like unsubscribe. This would create confusing stats, since no actual open tracking was enabled. With this fix, we will no longer track or infer opens simply by visiting a static-app pages like unsubscribe. 

Happy Valentines Day <3

We have a handful of small, yet important updates and fixes to share with you today!

Bug fixes:

• FIX CSV Export on Sequence Report Views not functioning as expected. Fixed and tested.
• FIX Status change for Out-of-Office (OOO) contacts was showing as Ended, instead of Working due to the record status change to 'inactive' during their out of office period. OOO contacts are now properly displayed as Working, not Ended, along with a specific OOO sub-status.

Hi Leadfwd community,

It's a big day for us because we are releasing an amazing update. A native connector for Outlook 365 mailboxes has been requested a lot, and it’s finally here.

This native Oauth2 connector makes connecting Office 365 organizations as simple as just a few clicks. Leveraging Microsoft's API for mailbox connectivity has also shown to boost delivery rates when compared to the legacy SMTP connector.

We are thrilled to introduce the Outlook 365 connector! Learn more