Extended the manual mailbox setting to control delays between each email sent, to include an AI algorithm to randomize the delay between every email sent. This approach helps the automation better mimic human sender activity, which in turn helps reduce some scrutiny from spam filters. 

• IMPROVEMENTS AI Powered Delay Between Emails / Learn more

Hey! 

🎉 Leadfwd is excited to roll out new SMS features for sales and marketing teams! 

Leadfwd has extended our SMS offering with reply detection, so you can now see which leads are engaging with your SMS messages and automatically end Sequences when a prospect replies via SMS.

In addition you can now select a specific outbound phone number to use for SMS action steps on multichannel Sequences. Before the SMS number assignment was based on the single number that was assigned to each individual Leadfwd user.

🚀 Stay tuned for more to come on SMS!

Hey there,

We have some awesome news! We've made a simple, yet big improvement to testing emails in Sequences...

Ever wanted to quickly send a test preview of every email in your Sequence? Now you can! Whether it's for copy approval or testing the messaging flow, we got you covered!
Navigate to Settings in your Sequence and select [Send Email Previews]

You can select a specific Email Step to preview or ALL of your Email Steps. Each Email Step will be sent individually as it would be in your live Sequence. 

Simply enter the delivery email address and click 'Send now'.

Until next time!

Hey again! 

We've been super busy over the last few weeks, and we're excited to share a pretty cool update! 🎉

We've released a new Action Step ⚡️ that will allow you to seamlessly transfer prospects and leads to an entirely new Sequence or End any active sequence instantly.

We've already heard of some pretty unique ideas from our amazing customers. But our initial inspiration for this feature was to simply enable a seamless transfer at the end of a Sequence, if a prospect hasn't replied or engaged. 

This would help ensure no prospect ever slips through the cracks, even when they reach the end of a Sequence.

🚀 Stay tuned for more big news coming soon! 

Hello Leadfwd Community!

We’re pleased to announce that the following features and enhancements are now available for our list import functionality for CSV files.

• NEW Segments are now auto-created for every unique CSV file that's imported for new lists or existing lists (updating). This makes maintaining a single master list much easier, but easily targeting individual list updates (as segments).
• IMPROVEMENTS Changelog for lists now includes the duplicate count that were discovered during your list import or update.
• IMPROVEMENTS Platform log now includes CSV import processes and their outcomes. Replicating the legacy email alert with your input processing report details, inside the Platform log.
• IMPROVEMENTS Lead Source attributed to CSV files where a contact originated. Updated views include the Lead Source Analytics view, Timeline view and List view.

We have also fixed some identified bugs:

• FIX Fixed and separated the List Changelog queries for Missing, Invalid and Duplicates by creating separate columns.
• FIX Fixed incorrect assignment of the account owner for every list update or import. It's now accurately represented by the logged in user that executed the list update/import.